Stupid question

[Jon Berndt]

Maybe I'm missing something here. I downloaded the personal edition of
JBuilder from the downloads page at the Borland web site that says, "Free
full version, no registration required."

Well, when I install it and try to run it, it says I need an activation file
or a serial number and I have neither. Borland never sent me an email. I've
tried the process twice. It works with C++BuilderX and Together. I got an
email with an activation file. To top it off, I have to click the Cancel
button ten or fifteen times to close down the recalcitrant Registration
Wizard.

I've contacted Borland a few times by email, but probably did not get the
right person - I don't know who to contact, but nobody has helped. Does
anyone here have any suggestions? Am I missing something very simple?

Jon

[Kevin Dean [TeamB]]

Post by Jon Berndt
Maybe I'm missing something here. I downloaded the personal edition of
JBuilder from the downloads page at the Borland web site that says,
"Free full version, no registration required."
Well, when I install it and try to run it, it says I need an
activation file or a serial number and I have neither. Borland never
sent me an email. I've tried the process twice. It works with
C++BuilderX and Together. I got an email with an activation file. To
top it off, I have to click the Cancel button ten or fifteen times to
close down the recalcitrant Registration Wizard.
I've contacted Borland a few times by email, but probably did not get
the right person - I don't know who to contact, but nobody has
helped. Does anyone here have any suggestions? Am I missing something
very simple?

I've never had an issue getting activation keys.

Spam filters being what they are these days, it is possible that the
e-mails are in a spam quarantine. Is there any way you can check that?
--
Kevin Dean [TeamB]
Dolphin Data Development Ltd.
http://www.datadevelopment.com/

NEW WHITEPAPERS
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[Peter Manning]

Hello Jon,

Information on how to register products can be found at:
http://support.borland.com/entry.jspa?externalID=151
Assuming you have downloaded the product from:
http://www.borland.com/products/downloads/download_jbuilder.html#

When you click on the trial version dowload you will be taken to a pop-up
screen that allows you to enter an e-mail address the activation file will
then be sent to that address.

Jbuilder does require registration, even if it is the trial version.

Hope that helps.

Regards

Peter Manning
EMEA Borland Support Engineer

Post by Jon Berndt
Maybe I'm missing something here. I downloaded the personal edition of
JBuilder from the downloads page at the Borland web site that says, "Free
full version, no registration required."
Well, when I install it and try to run it, it says I need an activation file
or a serial number and I have neither. Borland never sent me an email. I've
tried the process twice. It works with C++BuilderX and Together. I got an
email with an activation file. To top it off, I have to click the Cancel
button ten or fifteen times to close down the recalcitrant Registration
Wizard.
I've contacted Borland a few times by email, but probably did not get the
right person - I don't know who to contact, but nobody has helped. Does
anyone here have any suggestions? Am I missing something very simple?
Jon